Legal Document

999bd game Terms and Conditions

This document sets out all the conditions for using the 999bd game platform. From account registration to bonuses, payments and responsible conduct — every matter is clearly stated here. Please read the entire document carefully before using the service.

Last Updated: January 2025
Applicable in Bengali and English
For ages 21 and above
These terms are effective from January 2025
Section 1

General Provisions and Applicability

These terms and conditions ("Terms") apply to the 999bd game platform and all related services. By accessing the website, creating an account or using any service, you are considered to have automatically agreed to these Terms.

These Terms are written in Bengali and have been prepared specifically for users residing in Bangladesh. In the event of any dispute or difference in interpretation, the Bengali version shall be considered authoritative.

If you are unable to read and understand these Terms, please refrain from creating an account or using the service. Contact our support team if you need assistance.

1.1 Definition of Services

"Services" refers to the 999bd game website, mobile applications (Android and iOS), sports betting, casino games, live casino, fishing games, dice games and any future services operated under this platform.

1.2 Priority of Terms

If separate terms exist for a specific game or promotion, those terms apply alongside these general Terms. In case of conflict, the specific terms take priority.

Section 2

Account Registration and Eligibility

Every person wishing to create an account on 999bd game must meet the conditions below. 999bd game reserves the right to cancel accounts that do not meet these conditions.

2.1 Age Requirement

Only persons aged 21 or above may create an account and use the platform. If documents are requested for age verification, providing them is mandatory.

2.2 Single Account Policy

Each person may operate only one account. Creating multiple accounts by the same person or members of the same household is prohibited. If multiple accounts are identified using the same IP address, device or identity documents, all associated accounts may be suspended.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate and up to date. 999bd game reserves the right to cancel the account and forfeit all balances if false information is provided.

2.4 Identity Verification (KYC)

Account verification may be required for withdrawals above a certain amount or for security reasons. In such cases, a copy of a national identity card or passport may be requested. If the required documents are not submitted within the specified time, account activity may be restricted.

Section 3

Account Security and Responsibility

Ensuring the security of your 999bd game account is entirely your responsibility. Keep your login details confidential and do not share them with any third party.

3.1 Password Protection

Use a strong password that includes uppercase letters, numbers and special characters. It is advisable to change your password regularly. Do not use the same password on any other site.

3.2 Unauthorised Access

If you suspect unauthorised access to your account, notify our support team immediately. If you notice any suspicious activity on your account, change your password and log out of the session.

3.3 Third-Party Use

Allowing anyone else to use your account is strictly prohibited. If such an incident is proven, the account may be permanently closed and all funds in the account may be forfeited.

Section 4

Deposits and Withdrawals

Financial transactions on 999bd game are completed through bKash, Nagad and Rocket. SSL encryption technology is used to ensure the security of transactions.

4.1 Deposit Conditions

  • The minimum deposit amount is ৳100.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • Deposits from third-party accounts are not accepted and such deposits may be returned.
  • Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact the support team.

4.2 Withdrawal Conditions

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals are generally processed within 15 minutes to 2 hours.
  • Withdrawals can only be made to the mobile banking account that was used for the deposit.
  • If the wagering requirements for a bonus have not been met, the withdrawal process may be held.
  • If account verification has not been completed, withdrawals may be delayed.

4.3 Anti-Money Laundering Policy

999bd game follows a strict policy against money laundering. If a suspicious transaction is identified, 999bd game reserves the right to suspend the associated account until an investigation is completed.

Section 5

Bonuses and Promotional Offers

999bd game offers various bonuses and promotional offers. Each bonus has specific conditions that must be read in full before activation.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw the bonus, wagering of 20 times the bonus amount must be completed.

For example: a deposit of ৳1,000 gives a bonus of ৳2,000, making the balance ৳3,000. To withdraw the bonus, wagering of ৳2,000 × 20 = ৳40,000 is required.

Bonus funds cannot be withdrawn directly. Winnings earned from the bonus can only be withdrawn after the specified wagering requirements have been met.

5.2 Prevention of Bonus Abuse

If multiple accounts are created, false information is provided or any other fraudulent method is used to take advantage of bonuses, all bonuses and associated winnings will be cancelled and the account may be closed.

5.3 VIP Cashback

999bd game VIP members receive weekly cashback according to their tier. The VIP programme is structured in five tiers from Bronze to Diamond. Cashback is calculated based on the net losses for the week.

Section 6

Betting and Gaming Rules

All betting and gaming activities are conducted according to the rules set by 999bd game. 999bd game reserves the right to correct odds or payouts that are incorrectly displayed due to a system error.

6.1 Finality of Bets

A confirmed bet generally cannot be changed or cancelled. If a bet remains incomplete due to a technical problem, the stake will be returned. No disputes will be accepted after results have been announced.

6.2 Sports Betting

Betting on cricket, football and other sports events is conducted under specific rules. If a match is abandoned or postponed, action will be taken in accordance with the decision of the betting provider.

6.3 Live Casino and Slots

Live casino games are operated by various reputable game providers including Evolution and Pragmatic Play Live. The RTP and rules for each game are displayed in the game interface. The RTP for slot games is set by the game provider and is based on long-term statistics — the outcome of each spin is determined by an RNG (Random Number Generator).

6.4 Multi-Bet and Combos

In a multi-bet, the full payout is received only if all selections are correct. If one selection is wrong, the entire bet amount is lost — only use combo bets once you understand the risk involved.

Section 7

Prohibited Activities

999bd game reserves the right to suspend or permanently close any account found to be involved in any of the activities listed below.

The following activities are strictly prohibited. If a violation is proven, the account may be cancelled and all funds forfeited.

  • Creating multiple accounts or using third-party accounts
  • Obtaining bonus benefits through fraudulent means
  • Using betting software, bots or automated programmes
  • Attempting to bypass the platform's security measures
  • Match fixing or collusion with other users
  • Using a false identity or documents
  • Using the account for money laundering or illegal activities
  • Exploiting system errors or technical problems to gain an unfair advantage
Section 8

Account Suspension and Closure

In certain circumstances, 999bd game may suspend or close an account at any time without prior notice.

8.1 Reasons for Suspension

  • Suspected violation of the Terms or prohibited activities
  • Failure to provide documents required for identity verification
  • No activity on the account for an extended period
  • Order from a court or law enforcement agency
  • The user's own request

8.2 User Rights

If your account is suspended, you have the right to appeal through the support team. If the investigation is completed and no violation is found, the account will be restored. All legitimate funds including the balance will be returned through the designated process.

Section 9

Privacy and Data Protection

Protecting your personal information is one of our highest priorities. Details on how data is collected, used and protected can be found in our Privacy Policy. These Terms apply together with the Privacy Policy.

All data transfers are secured through SSL encryption technology. Your financial information is not sold or exchanged with any third party.

Section 10

Limitation of Liability

999bd game will not be liable in the following situations:

  • Loss during a bet or game due to internet disconnection
  • Unauthorised access to an account due to the user's own negligence
  • Failure of third-party software or services
  • Service disruption due to natural disasters or government orders
  • Abnormalities in game results due to device or network issues

However, in cases of proven technical errors, fair compensation will be considered through the support team.

Section 11

Responsible Gaming Policy

999bd game believes that gaming is entertainment only — not a source of income. We place the highest importance on responsible gaming and help users build healthy habits.

If you notice signs of gaming addiction, seek help immediately. Read our responsible gaming guidelines to learn about self-control, setting limits, and self-exclusion.

11.1 Self-Control Tools

  • Set daily, weekly, or monthly deposit limits
  • Set session time limits
  • Take a temporary or permanent self-exclusion if needed
  • Review your gaming history and spending records

11.2 Age Verification

If anyone under 21 years of age uses our platform, their account will be closed immediately. 999bd game takes a strict stance on protecting minors.

Section 12

Changes to Terms

999bd game reserves the right to change or update these terms at any time. Users will be notified of significant changes via a notification in their account.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. We therefore recommend visiting this page regularly.

12.1 Effective Date

The effective date will be stated at the top of each update. Previous versions may be available on request through the support team.

Section 13

Contact & Support

If you have any questions or disputes regarding these terms, please contact our support team. We provide support in both Bengali and English, seven days a week, 24 hours a day.

Live Chat

Use the live chat on the website for immediate support — you will usually get a response within a few minutes.

Email

Contact us by email for detailed matters. Our email address: [email protected]

Visit our Frequently Asked Questions (FAQ) section for answers to common queries — many common questions are already answered there.