999bd game Privacy Policy
This document clearly explains how your personal information is collected, stored, and used.
1. Introduction and Applicability
999bd game is an online gaming platform that provides casino games, slots, and sports betting services for Bangladeshi users. This privacy policy ("Policy") determines how we manage the information of users of our website and mobile app.
This policy works alongside the Terms and Conditions and, when read together, provides the complete legal framework for the service. By using any service of 999bd game, you are considered to have accepted the terms of this policy.
This policy applies only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
2. What Information We Collect
Various types of information may be collected during registration and use of services on the 999bd game platform. This information is primarily divided into two categories:
2.1 Information You Provide Directly
When you create an account, make a deposit, or contact our support team, the following information may be collected:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID card or passport details (for identity verification)
- Payment information — bKash, Nagad, or Rocket account number
- Any support messages or feedback you provide
2.2 Automatically Collected Information
While you use the platform, some information may be recorded automatically, such as:
- IP address and device information
- Browser type and operating system
- Time of access, pages visited, and session duration
- Gaming activity, betting history, and transaction records
- Information collected through cookies and similar tracking technologies
3. Purpose of Data Use
Collected information is used for specific and legitimate purposes. 999bd game may use your information for the following:
- Account creation, identity verification, and account management
- Processing deposit and withdrawal transactions
- Maintaining platform security and preventing fraud
- Notifying users of relevant bonus offers and promotional information (with consent)
- Providing customer service and responding to support requests
- Improving platform quality and resolving technical issues
- Implementing responsible gaming policies and identifying excessive gaming
As part of responsible gaming, we analyse user gaming patterns — this is done solely for the protection of the user and this information is not shared with any third party.
4. Information Sharing and Disclosure
999bd game does not sell your personal information or transfer it for third-party marketing purposes. However, limited disclosure may occur in certain specific circumstances:
4.1 Service Provider Partners
Certain trusted technology partners may be given the minimum necessary information for payment processing, technical support, and anti-fraud system operations. These partners are required to follow strict obligations under data protection agreements.
4.2 Legal Obligations
Disclosure of information may be required to comply with court orders, lawful requests from government authorities, or anti-money laundering (AML) obligations.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance in such cases.
5. Data Protection and Security
To ensure the security of your information, 999bd game uses both technical and administrative safeguards:
- SSL Encryption: All data transfers are encrypted using SSL technology.
- Access Control: Only authorised staff can access user information.
- Data Masking: Sensitive parts of payment information are hidden when stored.
- Regular Security Reviews: System security vulnerabilities are checked on a regular basis.
- Failed Login Protection: Accounts are temporarily suspended after a set number of failed login attempts.
No data transmission over the internet is completely risk-free. However, we are committed to keeping your information secure by following the highest industry standards.
6. Cookies and Tracking Technologies
The 999bd game site uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the site's functionality.
6.1 Essential Cookies
These cookies are essential for the basic operation of the site — they are used to maintain login sessions, perform security checks, and remember user preferences. They cannot be disabled.
6.2 Analytics Cookies
Analytics cookies are used to monitor and improve site usage. This information is collected in aggregate form and is not used to identify any individual user.
6.3 Cookie Control
You can disable non-essential cookies from your browser settings. However, doing so may cause some features of the site to not work properly.
7. Data Retention Period
999bd game retains your information only for as long as necessary. Retention periods may vary for different types of information:
- Active account information: for as long as the account remains active
- Transaction records: for a specified period after account closure, as required by legal obligations
- Identity verification documents: for the required period after verification is complete
- Support messages: for a standard period after the issue is resolved
Once the specified period ends, information is securely deleted or transformed so that you can no longer be identified.
8. User Rights
As a user of 999bd game, you have certain important rights over your own information:
8.1 Right to Know
You have the right to know what information we hold about you and how it is being used.
8.2 Right to Correction
If your profile contains incorrect or incomplete information, you may request a correction. In most cases you can do this yourself from your account settings.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.
8.4 Right to Withdraw
If you have given consent to marketing communications, you may withdraw that consent at any time. This will not affect the validity of any prior processing.
To exercise any of the above rights, please contact us. Our support team is available 24/7 in Bengali and English via live chat and email. You may also visit our FAQ section for quick answers to many questions about accounts, payments, and security.
9. Protection of Minors
999bd game strictly follows a 21+ age policy. We do not intentionally collect information from or provide services to anyone under 21 years of age.
Age verification is in place during the registration process. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately. If you have any information about this, please let us know.
10. Changes to the Policy
999bd game reserves the right to update this privacy policy at any time. Users will be notified of significant changes via their registered email or through the site.
Each version will show a "Last Updated" date at the top. Continued use of the site after any changes means you accept the updated policy. We recommend visiting this page regularly to stay informed of any updates.
11. Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us directly:
Our support team is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email. We take action within a reasonable time to respond to privacy-related requests.
Related Pages
Visit other legal and support sections of 999bd game.